Everyone at Spring Smiles, from scheduling my first apt to the visit with Dr. Duncan, was just wonderful to deal with! Darcy made me comfortable and up to speed with her findings during my exam and I felt very informed when I left and confident in the guidance I received from Dr. Duncan in choosing a treatment plan moving forward. I will be recommending Spring Smiles to all my friends and fam and look forward to my next visit!
Spring Smiles was a great place to visit. My hygienist, Darcey, was great! She made sure I was comfortable, was friendly and did a great job cleaning my teeth. Dr. Duncan did my exam and answered any questions I had. Overall a great experience at the dentist!
One of the best cleanings and appointments I’ve ever had! The staff is so attentive and polite. Dr.Duncan is so knowledgeable and I felt like I learned so much about how to incorporate better lifestyle habits to support my dental health. Overall an amazing place and I will be returning for follow ups
I do not typically leave reviews. Most of the staff here was amazing, kind soothing and simply great. We came in while back with my young son, he is high functioning. Almost everyone helped him so much. There was however one staff member, he was simply not comfortable with. So unusual for him as he loves everyone. I thought it was his nerves, then I saw their exchanges. She was very unprofessional with him her demeanor and the way she spoke to him was not very kind. She was blonde I will not state her name; though i will never forget it. As I recall she was fairly new, we were in a while ago. I have not left comment until now, due to hoping someone else would. I've have been checking and no one has so, here I am. Please ensure your staff is properly trained for special children and their needs. This member of your staff was not. Hopefully she has been retrained or has found other more fitting employment. Again I am regretting waiting for so long to leave this comment. Please if you go here and have a blonde as a hygienist take note of her behavior and If needed please mention it, do not wait hoping someone else would. Or simply ask for someone else, I regret I did not do that. I am sorry, again the rest of the staff is amazing. We have not been back due to her and never will be. I am sorry for that, because the rest of the staff is amazing. ***********I have since changed my name due to marriage, my child's last name is not the same as my current one. I would not be in your records. We have since found a location and team that ALL are great. So thank you for your attention, however use it for your staff. Let them know, what they say in front of patients and how they treat them matters and sticks with them, epecially children. Again I will say the rest of the staff was fantastic. But I would not risk coming in for another visit, due to my prior experience with the one hygienist. I would not put my child through it again. We have moved on, however as a business owner myself, I would want to know if my staff was not up to par. Thank you for your time, clearly you care about your patients, too bad the entire staff does not.
Excellent dental practice with the friendliest staff! I have had a history of dental anxiety and have had quite a bit of dental issues in the past, so going to a new dentist is not my favorite. I’m so glad I found this practice— Dr Duncan and his team put me at ease. They helped me out when I was in an emergent dental situation and were incredibly responsive, even sometimes out of office hours. DeeDee (front desk/receptionist) is just lovely too!
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