We had water damage in the kitchen cabinet, kitchen floor and crawl space. Restoration Experts responded quickly and sent professionals to our house. They works closely with the insurance company, which makes things much easier for homeowners. We're very satisfied with Shane (Operations VP), the project manager Andrew and their crews' work. Highly recommended for the quick response and high quality work.
Dale & his team were great! Came in same night as our water overflow incident and saved us from mold issues and further damage, couldn't be more grateful. Also they were so kind and patient in answering all our questions. They came every day to check how the fans/ drying progress was going, and even texted ahead of time to make sure we were home . It's the little things like that that really make a difference :) Thank you guys so much!
I would not recommend this company at all. I had to switch to a different one half way through and they are having to go back and fix what this company didn’t do for a Cat 3 water damage. Also, much of my stuff was additionally damaged by them! Grrr!!!!
Absolutely Amazing Service from Dale Pope at Restoration Experts. We were doing some renovations and had walls removed. The insulation appeared to have mold. We called them and they literally were able to come out within an hour of calling to do an evaluation. Dale was friendly, on-time and most importantly honest. We did not end up having mold and was a huge relief as this was the kids bedroom. Based on this one experience, we will have them as a go-to for any issues in the future. THANKS SO MUCH DALE AND TO THE RESORATION EXPERTS TEAM!!!
Absolutely dreadful experience with Andrew Draughon at Restoration Experts. Has pushed back every deadline and has no-showed several times. They damaged my floors and have yet to fix them. They schedule times to arrive and when they don't show, we contact them and they say they can't come today and need to reschedule. Ridiculously unprofessional from Andrew and his contractors.
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