I can offer an unreservedly positive recommendation for Restoration Experts, Inc. Shane worked effectively with my insurance company, providing thorough, well documented estimates for the full breadth of services required to completely restore water damaged areas in my home. The Project Manager, Andrew, clearly communicated and expertly negotiated schedules throughout the process to ensure that my expectations were not only met, but exceeded. Work crews performed thorough, meticulous work on time and within budget to mitigate water/mold damage, replace my entire roof, and paint walls and ceilings in several downstairs rooms as well as half the garage. Managers, supervisors and work crew members were efficient, professional, polite and responsive to requests, such as moving large furniture items, etc. On site supervisors identified materials inconsistent with bid specifications and arranged for replacement with upgraded shingles prior to beginning work. My new roof is gorgeous; the indoor and garage paint jobs make the rooms look almost brand new. My neighbors have requested referral information so they can contact Restoration Experts to do their roofs. I will definitely use this company again for future work in my own home.
We had a small water leak that we caught early, but I called these guys to see if they'd check it out just to make sure there was nothing else needed, they came out promptly, were very professional and told me that I'm all good. They did not even charge me for the visit. Next time I have an issue will call them again for sure.
We had water damage in the kitchen cabinet, kitchen floor and crawl space. Restoration Experts responded quickly and sent professionals to our house. They works closely with the insurance company, which makes things much easier for homeowners. We're very satisfied with Shane (Operations VP), the project manager Andrew and their crews' work. Highly recommended for the quick response and high quality work.
Dale & his team were great! Came in same night as our water overflow incident and saved us from mold issues and further damage, couldn't be more grateful. Also they were so kind and patient in answering all our questions. They came every day to check how the fans/ drying progress was going, and even texted ahead of time to make sure we were home . It's the little things like that that really make a difference :) Thank you guys so much!
Absolutely dreadful experience with Andrew Draughon at Restoration Experts. Has pushed back every deadline and has no-showed several times. They damaged my floors and have yet to fix them. They schedule times to arrive and when they don't show, we contact them and they say they can't come today and need to reschedule. Ridiculously unprofessional from Andrew and his contractors.
Find out how by clicking the Claim My Listing button!