We have been working with RDU Insurance for a number of years for our Auto and Home insurance needs. They are always extremely helpful and thorough reviewing changes/requests from us and often will propose alternatives that best meet our need. In the past year they helped us with a new home purchase and RV insurance. Lisa and Jennifer do such a great job; we couldn't be happier!
I have been an RDU Insurance customer for many, many years. I have been so pleased with the compassionate and caring customer service provided by Jennifer, Lisa and the other members of their staff. They truly have your best interests in mind and do everything that they can to help you with your policies.
I have been a customer of RDU Insurance for many years and have always found them to be fair, reputable and honest in all aspects of the insurance business. They may not always have the the most inexpensive insurance products but have always been competitive and well worth the extra few dollars in exchange for prompt, professional, and personalized service. In this day and age of impersonable global offshore customer service representatives, dealing with a local knowledgeable insurance representative who genuinely has your best interests at heart is very important to me and should be for most people when it comes to protecting their family and personal belongings.
I have done business with Lisa at RDU Insurance for many years. She has always looked out for us, even recently got a lower premium for our auto insurance. She has always responded quickly. My favorite expression of hers: “Consider it done” and she always takes care of everything. I would strongly recommend her and RDU Insurance to everyone I know.
This review is long overdue. After Jennifer helped out recently and quickly turned around some documents for me while in the middle of a car purchase at the dealership, I wanted to give her and the others at RDU Insurance a shout out. They've always been responsive, helpful, and great to deal with. We've been with their office for over 10 years, maybe 15, and have always received excellent customer service.
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