It was after normal office hours when I realized I'd made a major mistake on an important form, but I called the Pierce Group anyway. To my surprise, Donna answered and very patiently and quickly walked me through the solution to the problem I had created. This is similar to all the other interactions I've had with the Pierce Group over the years. Thank you, Donna and PG!
Horrible service. I have paperwork stating that I have insurance and the payments have been paid through Pierce Group. However, the insurance company doesn't have an application, so I haven't been covered and have spent a week working with their customer service on something that should take a day a t most to resolve. Not sure why my company chose them, but it's been a horrible experience for me. And still not resolved.
Professional atmosphere , readily available hand sanitizer .
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