Marco’s Pizza

133 Grand Hill Pl, Holly Springs, NC 27540, USA

About Marco’s Pizza

3.8 / 5

from reviews

Is this your business?

    Jason Boster
    -
    March 20, 2022

    Unfortunately our experiences with this Marcos is too hit or miss. Some times it’s really good, others times its not good at all. Our most recent order ended up being 20-30 minutes later than the 80 minute estimate, and when the pizza arrived it was cooled off and not very appealing. They also messed up our customization. To make matters worse I’ve tried to call the store multiple times to give them a chance to make it right but was directed to a call center rep who never seemed to address the situation. Now you can’t even reach anyone by phone so we’ve given up and will choose not to use this location unless things improve. Disappointing to see places go downhill because of their personnel or management choices.

    Tylor Helms
    -
    December 19, 2021

    Absolutely disgusting! Ordered two pizzas and cheese bread for delivery. Ended up getting a pizza half eaten and one that looks like it was sat on. Called back to the store and was told “oh. Sorry. We have an employee who likes to eat pizzas in the back when she isn’t supposed to and I guess it got delivered on accident.”

    Ryan Orischak
    -
    August 14, 2022

    Honestly surprised by these bad reviews. This is the third time I’ve ordered in the past two months, and all three times have been great. All orders have been either Friday, Saturday, or Sunday evenings and pizza always gets delivered pretty much exactly at quoted time. Their pizza is great, and the chicken bites are especially good! Would definitely recommend.

    Alyssa W.
    -
    November 07, 2022

    We ordered a pepperoni pizza for carryout on a Sunday evening. This was our first experience at this location. The pizza was good, and hot. It was ready when we picked it up. The clerk was really nice.

    Jason Schubert
    -
    July 10, 2022

    This place is honestly a joke and should not be in business especially after reading these other reviews. I had Marcos at a friends house a couple weeks ago and thought I’d try the Holly Springs location sinlneighborhood. I ordered at 4:40pm and they said it would be there around 5:30pm. 5:30 came and went with no pizza…I figured I’d give them some extra time, it was a Saturday and I’m sure they were busy. 6pm, no pizza. So I called and chatted with a guy who wasn’t very professional, he stated they had a big order that came in 30minutes ago and that wasn’t considered into the wait time the app originally told me. (I ordered a hour and a half ago before this “big” order) he assured me my order just came out of the oven and would be there in 10-20minutes. Big surprise 6:30, no pizza, 7pm, no pizza. At this point I had to feed my 2 and 5 year old children because it was a hour past their normal dinner time and needed to get them ready for bed. 7:15, still no pizza! so I called again and a young lady answered and she told me my order was never cooked and something must have happened. It was so frustrating I told her to forget it. I will never try to order again.

    Marco’s Pizza

    Our Address

    133 Grand Hill Pl, Holly Springs, NC 27540, USA

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