We are absolutely wowed with the wonderful service we received from Ideal Services. Jose and Trent completed a new installation and removal of old unit for us. They were extremely thorough and professional and were exceptionally friendly and kind. It was so hot today and I felt so bad for them, but the heat did not cause them to miss a beat. They were very courteous and made sure to watch for our cats who like to make escape attempts. We were extremely pleased and would wholeheartedly recommend Trent, Jose and Ideal Services to anyone in The Triangle. A+++++++ AND FIVE GREAT BIG STARS!!!
I’m glad to have found a local HVAC service that I know I can trust and will provide quality service. I had Ideal Services Heating and Cooling install a new system. Their folks were prompt, friendly and knowledgeable. The installation crew was fast and professional. I’ve recommended them to several friends. I feel that they went above and beyond to make sure I was happy with the installation.
I have been using Ideal for almost a decade and have always been happy with their staff and services. Omar, who is our usual technician, is nothing but professional and does a solid job whenever he is here. I have found that with routine maintenance, our systems work better and last longer.
Great service! We had issue during 96 degree weather. They came out, quickly found the problem and fixed it. Reasonably priced. Would recommend to all.
Excellent service. I would recommend Ideal for your heating and cooling needs. Scheduling was amazing and painless!!
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