This should be called, “Holly Springs Corporate Dentistry” if for no other reason than the sheer size of the practice. On one hand, most of my experiences with this practice have been positive. However, it seems like they’re taking on as many patients as they can as I can never get a cleaning every 6 months. I went in May and the soonest appointment I could get for my next six-month cleaning was in August. Then my family scheduled a vacation in August and I had to reschedule. The soonest they could reschedule that appointment was October. In October I got Covid and the soonest they could reschedule me for was May again. I’m going to try to find a practice that can clean my teeth every six months.
Susan Redmond
-
November 28, 2022
I’ve been seeing Dr Taylor for 15 years. She’s thorough, answers any questions you have, and does an excellent job with filling replacements and crowns. I love her office so much that when I moved to North Raleigh, I keep making the drive. She is a treasure!
Seth Evans
-
October 30, 2009
I had a scheduled checkup/cleaning. Before my appointment, the office called me to let me know my insurance wasn't going to cover the entire cost and that I would have to pay (less than $20) out of pocket. That's excellent service, instead of surprising me at the office when I was leaving. Dr Taylor is really nice, knowledgeable, and all in all a great dentist. She's not condescending in her diagnosis & doesn't push unnecessary procedures. Try her out!
819mgm
-
March 14, 2017
There are no words that can adequately describe how much I used to dread dental appointments. A friend recommended this practice and assured me I would no longer have the feelings of dread/fear/angst related to dental work. She was right.
The office is not close or convenient to where I live, but Dr. Taylor and her staff make it worth the effort to go out of my way.
Nevin Williams
-
February 15, 2014
More than one bad experience. 1) I paid over $5,000 to have a dental implant done. When it came time to get the crown put on it was crooked. Dr. Meredith tried to convince me it looked great (it did not- it was substantially crooked and this tooth is clearly visible when smiling)
When I told her I wanted it corrected to look straight as my real tooth did she got irritated but reluctantly complied. Why would a dentist stand behind lousy work? 2) I called to cancel an appointment and left a message more than 24 hours in advance. They charged me a missed appointment fee. 3) Another time after being a patient for two years, my wife woke up with the stomach flu and called to re schedule. They said "we have a bathroom. If you miss your appointment there will be a cancellation fee". Think about it...you have the stomach flu and the dentist has tools in your mouth. Nausea, vomiting etc. Nice... Instead of re scheduling a loyal patient they insisted on charging a cancellation fee.
I think they make as much on cancellation fees as they do general dentistry. I am a business owner and would never treat my customers this way. I am appalled by their attitude. Even if they were the only dentist within 50 miles, I would never take my family to Holly Springs Family Dentistry again.
Our Address
190 Rosewood Centre Dr, Holly Springs, NC 27540, USA
Ad 2
Ads Title
Claim Listing: Holly Springs Family Dentistry
Please Login or Register an Account to Claim Listing
This should be called, “Holly Springs Corporate Dentistry” if for no other reason than the sheer size of the practice. On one hand, most of my experiences with this practice have been positive. However, it seems like they’re taking on as many patients as they can as I can never get a cleaning every 6 months. I went in May and the soonest appointment I could get for my next six-month cleaning was in August. Then my family scheduled a vacation in August and I had to reschedule. The soonest they could reschedule that appointment was October. In October I got Covid and the soonest they could reschedule me for was May again. I’m going to try to find a practice that can clean my teeth every six months.
I’ve been seeing Dr Taylor for 15 years. She’s thorough, answers any questions you have, and does an excellent job with filling replacements and crowns. I love her office so much that when I moved to North Raleigh, I keep making the drive. She is a treasure!
I had a scheduled checkup/cleaning. Before my appointment, the office called me to let me know my insurance wasn't going to cover the entire cost and that I would have to pay (less than $20) out of pocket. That's excellent service, instead of surprising me at the office when I was leaving. Dr Taylor is really nice, knowledgeable, and all in all a great dentist. She's not condescending in her diagnosis & doesn't push unnecessary procedures. Try her out!
There are no words that can adequately describe how much I used to dread dental appointments. A friend recommended this practice and assured me I would no longer have the feelings of dread/fear/angst related to dental work. She was right. The office is not close or convenient to where I live, but Dr. Taylor and her staff make it worth the effort to go out of my way.
More than one bad experience. 1) I paid over $5,000 to have a dental implant done. When it came time to get the crown put on it was crooked. Dr. Meredith tried to convince me it looked great (it did not- it was substantially crooked and this tooth is clearly visible when smiling) When I told her I wanted it corrected to look straight as my real tooth did she got irritated but reluctantly complied. Why would a dentist stand behind lousy work? 2) I called to cancel an appointment and left a message more than 24 hours in advance. They charged me a missed appointment fee. 3) Another time after being a patient for two years, my wife woke up with the stomach flu and called to re schedule. They said "we have a bathroom. If you miss your appointment there will be a cancellation fee". Think about it...you have the stomach flu and the dentist has tools in your mouth. Nausea, vomiting etc. Nice... Instead of re scheduling a loyal patient they insisted on charging a cancellation fee. I think they make as much on cancellation fees as they do general dentistry. I am a business owner and would never treat my customers this way. I am appalled by their attitude. Even if they were the only dentist within 50 miles, I would never take my family to Holly Springs Family Dentistry again.