A pleasant dining experience with my daughter. Our server was friendly and attentive throughout our meal. Their strawberry lemonade was a refreshing relief on a sweltering evening. 🥵 The sauces chosen for our traditional wings ( Asian Zing, Teriyaki) were deliciously tasty. We shared a large order of potato wedges which were piping hot, nicely seasoned and plentiful. Checkout was easily completed by phone.👍
AMAZING SERVICE Brittany, she has such great customer service skills and is that a loving kind person. Understood an issue I had and completely helped me out. If I were her manager it would be a raise and her to be my star employee. Sarah/Noel , Great social skills and really knew how to just get down to earth with customers which is very rare to find. Thank you so much for the service and a great laugh.
Update: Ordered a burger with lettuce tomato and onion. It came with only onions. Paid extra to sub tater tots instead of fries and I got the french fries. Selected chips and salsa for another person's side and got chips but no salsa. The burgers were good... But not sure what's going on here. Original post 4 years ago: The food is never great here, even the wings but... There aren't many sports bars around so we keep going back anyway.
Placed a review one week ago and was told to go to their page and fill out the form. I did. 3 days later I received this: Dear Sally Kennedy, Thank you for contacting us at Buffalo Wild Wings. We appreciate your patience while we are experiencing longer than usual response times due to COVID-19. We apologize for the unsatisfactory service that you experienced at our location and thank you for taking the time to alert us of your concerns. We take feedback of this nature very seriously and it will be addressed as soon as possible. If you requested contact, please allow 3-5 business days for a response. It is our hope that you will give us another opportunity to provide you with both fantastic service and great food in the future. Sincerely, Buffalo Wild Wings Guest Relations Please note: Please do not reply to this email. This inbox is not monitored. STILL NO RESPONSE!
Waitress was too busy on cellphone to even get up and seat us. She waited until we had already ordered our to inform us the grill was closed and basically only wings were available. We asked for dry rub style and did not get that...even if it was a bad day for her the wings were very raw. We politely left and took the wings home to throw in oven. We used to like place
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