My 10 year old fell and broke 2 permanent front teeth. There is severe damage. Dr. Lee and her team took extraordinary care of our son. The repair looks natural and exceeded our expectations. No one can tell he had major trauma. Our son had a great experience and feels good about himself. I highly recommend this practice and we will continue to drive here from Durham.
I started bringing my children here when they first opened in Holly springs. It was the only practice I had ever brought my children too and we always had a great experience! We missed an appointment due to moving in December and when I called to make a new appointment for my children recently I was told we had been dismissed from the practice. I had never gotten a notice of this and oddly also received a reminder text recently to my phone to schedule an appointment for my children. When I asked the girl on the phone was there anything that could be done for us to stay all she said was "No I'm sorry there isn't." It's very unfortunate because we have been going to this office for almost 5 years. I understand missing an appointment but also wish there would have been more empathy towards our situation of why we missed an appointment and also maybe given a chance to keep my children in the practice. I always spoke such praise about this office to anyone looking for a pediatric dentistry but now my views have swayed. I wish things would have ended differently.
It says something when your child is excited to go to the dentist and "can't wait" for it to be six months from now to go back. Staff is incredibly friendly and makes sure to ask up front if there are concerns. They work hard to make both parent and child(ren) comfortable!
We had as pleasant an experience as you can getting a cavity filled. It was quick, staff was great, my daughter chose what she wanted to watch on Netflix. We'll be sad to leave the practice when our kids age out!
The dental hygienist Brittany was amazing she was was very calm and had lots of patience with my 4 year old who was not so happy to be at the dentist. Overall, the staff were great and I knew prices upfront. The dentist was very straightforward with explaining to us what needed to be done in the future and took her time going over all of the concerns that we had. I would definitely recommend this service to anyone out there looking for a dentist.
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