Alternate Current Solutions Inc.
300 S Main St Suite 212, Holly Springs, NC 27540, USAAbout Alternate Current Solutions Inc.
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When my dishwasher suddenly stopped working because of an electrical issue, I contacted this company based on their stellar reviews alone. Let me tell you that they absolutely did not disappoint. From the friendly service received by Crystal (sp?) on the phone, to the high-tech appointment texts, to the in-person customer service, the entire experience was top-notch. Both Tom (a co-owner, I believe) and Patrick were friendly, great at explaining detail & setting expectations, and skilled at completing the work quickly. They even wore shoe coverings and cleaned up after themselves. Having never used an electrician before, I can’t really speak to value, but the end price seemed very reasonable to me and I appreciated how multiple service tiers were offered. I now have a properly wired dishwasher, up-to-code outlets, and a whole house surge protector. I plan to only use this company for any future needs. Highly recommend!
I called today to inquire about a price quote for an installation for a 240V Outlet. I advised the scheduler that I had several quotes in front of me, and I wanted to see if she could offer a range, in an effort to save time if applicable. A simple $500-1000 would have sufficed. After stating that they do not give quotes over the phone (understandable) I agreed to schedule a free in home estimate. I told her it was for an EV charger. She placed me on hold. This time when she returned, she insisted on knowing what type of EV we had. I informed her that we had not yet purchased an EV but we needed to get 240V Outlet installed regardless. She placed me on hold again, returning this time refusing to schedule our free estimate since we had not yet purchased the EV and they must have the type of car before they will come out for the estimate. I spoke to several companies, Dynamic Electric agreed to come out the next day without giving me the third degree. So do several others. This type of tactic made me feel as if prices are not transparent and depend on the caller, plus if you're buying a fancy car, the price might go up. Keep this in mind, if you're looking for outlet installation and read between the lines like I did.
Tom came out to assess our job and to give us an estimate. He was great. While he was here I had him give me an estimate on another project we have coming up. Both estimates and the warranties were totally reasonable. Unlike several other companies, they did not charge me for an estimate of work and materials….Chris and Wes did our EV Charger installation today. They were friendly, informative and efficient. I have no reservations about recommending this company.
From introduction to installation, very professional and polite. Wore their shoe covers to protect my floor without me having to ask. Went over the service to ensure I understood what to expect from the service and the pricing. The most superb service I’ve had in a long time. Installation was quick and easy. Awesome Job Christian and Wes!! Thank you !!
Happy to report the 5 star ratings for Alternate Current Solutions are well deserved. Great experience every step of the process. Working with Crystal to schedule the appointments, Craig on the estimate, and Chris completing the work. It was all Customer First, on time, and as promised. Exceeded my expectations and they set a high bar for other contractors. Will definitely use them again, and would not hesitate to recommend them to others for electrical work.